Returns & Exchanges
At Avi Creations, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and submit a formal request.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the original packing slip is included inside.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.